Frequently Asked Questions

Are my Projects safe with ProCost Systems?


We take our customers privacy and online security very seriously. Therefore, we have taken a number of steps to ensure that your data (project attachment, user data, etc) is completely secured when using ProCost Systems. All data stored in our system is encrypted using AES
encryption algorithms on secure AWS remote servers with added protection of data transition using secure socket layers (SSL) ensuring no man in the middle attack or data breaches after it has been saved on the servers. Not even we (ProCost Dev team) can read your data, we can see how much data you have uploaded and what pages are you using but not the data you input. Our servers span across the world with local servers in Mumbai for lower latency (all secured through AWS) and backup servers in Singapore and South Korea.




Can I assign multiple projects to one user?


Yes.
You can as many projects you want to a single user




Is there a limit to the number of projects I can create?


Yes, the number of projects depend on the plan you have purchased.




Does ProCost Systems offer any introductions or demos?


We offer free demo prior purchasing. And technical orientation before implementing of our
software. And you can reach out to us in any case of difficulties on our
email: support@procostsystems.com




What priority support will I receive?


Here at ProCost Systems customers are our top priority. Any query or doubt will be attended to within 24 hours. Until then you can refer these help tools:
FAQ’s
Online chat support
Demos
User guides




Can I backup my project files?


Yes, you can get backup of your projects using a single click back up function provided under action column provided in view project page in project setup module.




Which browsers can support ProCost Systems?


ProCost Systems is completely cloud-based so it doesn’t matter what browser you use.
You can easily enjoy our services from the browser of your choosing.




How to cancel subscriptions or delete an account?


To cancel your subscription or delete your account you can simply contact us on our
email: accouts@procostsystems.com . So that we can provide you with company vide backup so that we can provide our services to you in the future if you ever need it.